Call Center
Track calls and gain valuable insight into one of your most important sales channels
Today — more than ever before — it’s important for agents to communicate with customers in whichever ways customers want. But it’s also important that all these communications channels have direct access to customer records.
By integrating our Call Center solution with Xanatek Connect, you’ll have an all-in-one customer service tracking and reporting system. Your agency will benefit from the valuable insight into how well you’re servicing inbound calls and actionable data with which you can improve operations for a better customer experience.
For more information or to add Call Center to your Xanatek Connect solution, contact us today.