Customer Support & Development

 *Xanatek Connect is now in the Beta 2 release! We have begun a phased rollout to existing customers.
You will receive an email notification with login instructions when setup.

Learn IMS

Do you need a refresher on your original training or need training for a new team member? Xanatek trainers are here to help! We have options for additional training to ensure you know about the latest system enhancements and features to get the most from Connect!

Technical Support

Call, email or remotely connect to a technician.
Toll Free: 800.820.1665
Email: tech@xanatek.com
Technical Support Hours of Operation:
Monday through Friday
8:30 a.m. – 6:00 p.m. (EDT)

GoTo Assist

Webinars

Join a Xanatek trainer monthly for how-tos, updates, questions, discussions and topic suggestions. Our live monthly webinars are a great way for you and your staff to stay engaged and learn about the latest features to maximize your agency’s efficiency.

Request Forms

Request changes to user count, payment method on file or order additional services.

Refer a Friend

Referrals are the biggest compliment and mean the world to us! No one knows more than you, a loyal agency customer, what our product, superior training and support delivers! Refer an agency to Xanatek and get rewarded. We thank you for your continued support!

Facebook Group

Join our Facebook Group to learn from and network with other Xanatek customers. Click “Sign Up” below and we will send you an invite.

Sign up